From a recent SHRM Foundation best practices report:
"Employees who are engaged in their work and committed to their organizations give companies crucial competitive advantages, including higher productivity and lower employee turnover. Thus, it is not surprising that organizations of all sizes and types have invested substantially in policies and practices that foster engagement and commitment in their workforces. Indeed, in identifying the three best measures of a company’s health, business consultant and former General Electric CEO Jack Welch recently cited employee engagement first, with customer satisfaction and free cash flow coming in second and third, respectively."
So yes, employee engagement is critical to any organization's success, but you can't change what you don't measure. That's where the E-21 employee survey comes in. It's an easy and affordable solution for long-term tracking and improvement of engagement and commitment in your workforce.
The questions in the E-21 survey come from 20 years of experience and the statistical analysis of hundreds of thousands of employee surveys. With this vast amount of data we have determined the 21 most important drivers of satisfaction among U.S. employees. If you want to measure employee engagement, this is where you need to start.